About Us
VLM Motorcycles Ltd are completely
dedicated to your total satisfaction. If you have
any suggestions or comments please email us using
the link on the store page.
Our Contact details:
VLM Motorcycles Ltd
Unit 1A Lucknow Road, Walker Lines Industrial Estate
Bodmin Cornwall PL31 1EZ United Kingdom
Phone: 01208 72966
Fax:
Email: webmaster@2wheelwreckers.com
Making A Purchase Making a purchase
could not be easier. Just browse our store, and add
any items that you wish to buy into the shopping cart.
After you have finished your selection, click on 'Checkout'
and you will be asked for a few details that we need
to be able to complete the order.
We accept credit card payment. If you are shopping
from North America or anywhere else, place your order
and your credit card company will convert the transaction
to US Dollars or your own currency.
We accept Visa and Mastercard. We do not
charge for any item until it is ready to ship.
Backordered items are not charged until they are shipped.
You may send your credit card information via phone,
fax, snail mail or over the Internet.
When confirmation of order is received, this is to
indicate that we have received your order. It does
not indicate that a contract exists between us. We
will indicate acceptance of your order, and hence
a contract between us, when we send you an invoice.
We have included this term to protect us in the case
that a mistake has been made in pricing, we have inadvertently
under-priced goods, or we are no longer able to supply
a particular product for some reason. In the case
of a change of price, we will always contact you first
to ensure that the price is acceptable.
Shipping And Handling is included
in the item purchase price. Large items are depatched
via DHL, smaller items via Royal Mail Recorded Delivery.
Delivery Schedule We deliver your
order right away. We will normally send your order
to you in 4 business days . International orders are
generally received in under 10 days.
Back Orders If your item is not in
stock, we will back order for you. You will always
be emailed with the option to cancel your order if
you would rather not wait.
Tax Charges For orders made from
the UK or the European Union, 17.5% VAT is included.
All other orders are VAT free.
Credit Card Security When the order
is placed at our website, credit card numbers are
encrypted using 128 bit encryption. They are only
decrypted after they reach our computer. They are
not held in clear text on any web site.
Guarantee We guarantee your satisfaction.
All of our products come with a 30 day no quibble
guarantee, provided they are returned undamaged and
in the original packaging.
Reaching Us If you need to reach
us, please email us using the link on the store page,
alternatively, you can call on 01208 72966 (International
+44 01208 72966) or fax us on or write to us at VLM
Motorcycles Ltd Unit 1A Lucknow Road, Walker Lines
Industrial Estate Bodmin Cornwall PL31 1EZ United
Kingdom.
Privacy Policy VLM Motorcycles Ltd do not disclose
buyers' information to third parties other than when
order details are processed as part of the order fulfilment.
In this case, the third party will not disclose any
of the details to any other third party.
Cookies are used on this shopping
site to keep track of the contents of your shopping
cart, to store delivery addresses if the address book
is used and to store your details if you select the
'Remember Me' Option. They are also used after you
have logged on as part of that process. You can turn
off cookies within your browser by going to 'Tools
| Internet Options | Privacy' and selecting to block
cookies. If you turn off cookies, you will be unable
to place orders or benefit from the other features
that use cookies.
Returns Policy Your rights to return goods are protected
under the EU Distance Selling Directive which can
be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
|
